Overall rating: 4.40625 / 5 from 96 reviews.
AI Generated Review Summary
The City Backpack is praised for its stylish and chic design, excellent quality, and well-organized pockets. Customers appreciate its sleek profile and the ability to carry it comfortably through busy urban environments. However, some find the straps annoying and the bag lacks padding.
Summary topics
- Design Aesthetics (8%): It was reported by customers that the style of the product is lovely, chic, and nice.
- Color Appeal (9%): It was observed by customers that the color of the product is highly praised and loved by many.
- Size Suitability (11%): Customers expressed satisfaction with the size of the bag, finding it perfect for travel and city life.
- Product Quality (12%): It was observed by customers that the quality of the product is excellent and meets their expectations.
- Pocket Organization (17%): Many customers brought up the fact that the side pockets are useful and organize the interior pockets well.
Review topics: ["size","fit","straps","bag","weight","color","material","backpack","pockets","quality","looks","buckle","style","system"].
Review highlights
- "It is in every way functional nd I like the minimalist style and color." — Bettina B.
- "Product is lovely, quality is super and style is chic and nice" — Aya f.
- "Side pockets are just the right size for a water bottle." — Julie D.
Reviews
Backpack
"I recently contacted Herschel and their customer service representatives were so nice and helpful and with any questions I had they were answered quickly and the whole process was smooth. The new bag is beautiful and I cannot wait to use it!"
— Nicole Z. (5/5)
Love the bookbag!
"I bought this bookbag in 2025 and I still have it and it's amazing! It fits all my things and the design is simple but cute. 100% recommend❤"
— Cat (5/5)
Perfect
"Perfect size to carry my everyday stuff. Comfortable and with a superb buil quality"
— João C. (5/5)
Great Work BackPack
"I've had one of these backpacks for the past two years and it held everything. I was so disappointed when the magnet for the closure suddenly fell off. I was able to get a replacement with the lifetime warranty, but not the same wine color since it was a limited color when I purchased it two years ago. I'm still happy with my replacement."
— Wendy M. (5/5)
5 STARS for quickness of
"5 STARS for quickness of delivery. I'm getting a lot of compliments on the bag. I WILL BE GETTING ANOTHER ONE."
— shawn f. (5/5)
Love this backpack
"Enough room to bring work laptop, lunch, and personal stuff. Roomy pocket in front and sides."
— Francesca J. (5/5)
Return muss man selber zahlen!
"Der Return bei Herschell muss selber gezahlt werden!"
— Malcolm O. (1/5)
Love City Backpack
"Fits my laptop, laptop extension, and all my other work-related items. Fits well on me at 5'3". Love all the pocket space."
— Emily W. (5/5)
Cool
"Very simple but cool"
— Ajda L. (5/5)
Not doing for me
"The bag is nice but slides off my shoulder when I am wearing a coat would like to exchange it"
— Dawn C. (2/5)