Love the colour, texture, and pattern
"Better than expected, great quality and perfect comfortable fit to my body. I have other brands that caused neck and back pain. First time buying this brand and did not disappoint."
Overall rating: 4.383085 / 5 from 402 reviews.
AI Generated Review Summary
The Herschel Classic™ XL Backpack is praised for its sleek design, excellent quality, and spacious pockets. Customers appreciate its great size and color, though some find the straps scratchy and the zipper stiff.
Summary topics
- Design (4%): Customers raved about the design of the bag, praising its sleekness and timelessness.
- Size (11%): Customers appreciated the great size of the backpack, which was mentioned multiple times in the reviews.
- Appearance (5%): It was highlighted by customers that the product has a great look and quality, which is a common opinion.
- Color (10%): Customers appreciated the color of the backpack, describing it as great, gorgeous, and perfect for their needs.
- Quality (25%): A significant number of customers brought up the good quality of the product, with many describing it as excellent, great, and fantastic.
Review topics: [size, color, looks, backpack, fabric, material, quality, bag, style, pockets, design, pack, straps, pattern, fit, service, construction, customer service, man, herschel, value, simplicity, zipper, kids, christmas, weight, durability, price, returns, shipping].
Review highlights
- "Love the shape, size, design, quality, everything." —
- "The quality is great, with durable material and strong zippers that hold up well to daily use." —
- "The extra pockets are super handy for keeping things organized, and the design is sleek and timeless." —
Reviews
Un sac à dos aussi beau que pratique!
"J’ai acheté le Herschel Classic XL et je suis vraiment très satisfaite de mon achat. Dès que je l’ai reçu, j’ai été agréablement surprise : il est très beau, bien conçu et donne vraiment une impression de qualité. J’aime particulièrement son look classique et élégant, qui se démarque tout en restant sobre. Mais surtout, il est spacieux sans être encombrant, ce qui le rend très pratique pour transporter tout ce dont j’ai besoin. Après l’avoir utilisé, je peux dire qu’il répond parfaitement à mes attentes : confortable, fonctionnel et très joli. C’est exactement le genre de sac qu’on a envie d’utiliser au quotidien. Un excellent achat que je recommande sans hésitation! ❤️"
It’s everything I expected!
"I appreciate the size of the bag, it fits all my books, binders, my big laptop that I often carry to my classes. And if you’re a keychain type of person, everything looks good on it!!! And it’s extremely durable."
Excellent backpack
"Got a great deal in a sale. Pack is spacious, comfortable, and the pattern looks great in person. Very happy with this."
Very Disappointing Return Experience
"Very disappointing return experience. I contacted customer service several days ago about a return, and although I was told that they would provide the return procedure, I still haven’t received any clear instructions or follow-up. The item was never even opened and remains in its original packaging. I simply want to return it and get my refund, but the process has been unnecessarily difficult and communication has been very poor. I hope they can improve their customer service and handle returns more efficiently."
Great Quality!
"I’ve been purchasing Herschel bags for years, because I like buying quality products that I know will last. We have a matching set we use for travelling and outdoor adventures that I purchased 5-6 years ago, and they’re just starting to show a bit of wear at the corners where they rub on the ground. I’m confident this backpack will hold up just as well. I purchased this same backpack in Camo for my husband last year, and decided it was time to buy myself one. I love the leopard print, and the zebra print inner liner!"
Travel Backpack
"I initially bought the camo version and decided to return it for the black. The exchange process was easy and convenient and I had the replacement backpack in a few days."
Lovely Backpack
"Really nice backpack , lots of room. On the negative side, zip is quite tight to close."
Never received but claimed delivery
"Have not received my package and working with the customer service team. They have been really unhelpful and spin me in circles. Good times are long to reach anyone and they are not available on weekends. They have not refunded me and have not sent email confirmations on the “investigation” they are launching. Customer seems to come last. But in Amazon for quicker delivery and more reliable service and much better price. Ordering from Hershel site is a mistake!"
Better late than never.
"I’ve always admired the classic look and simplicity of Herschel backpacks. Now that I have one I appreciate them even more. Plenty of room for all my daily essentials and a pocket for a big water bottle. Should’ve bought one a lot sooner, I love it."
