Overall rating: 4.5 / 5 from 500 reviews.
The Herschel Little America™ Backpack is praised for its stylish design, perfect size, and great quality. Customers appreciate its sturdy construction and comfortable straps. However, some feedback on the material quality and durability is mixed.
Review topics: ["color","quality","pockets","problem","looks","straps","design","feels","size","material","style","backpack","fit","customer service","padding","bag","zipper","fabric","construction","laptop","shoulders","pattern","value","pack","comfort","details","durability","compartment","shape","threads"].
"I recently brought this bag couple of months ago and it started to fall apart. Got it exchanged and now I am seeing the same issue starting to happen. This company used to be for the product and now it’s changed to just the name. Overall disappointed to see this brand bring out such products."
"This is my teen’s second Herschel backpack. They’re great, and really take a beating. The previous one is still in excellent condition, but the teen wanted a different colour this time, so I inherited the first one, and love it! Unfortunately we didn’t get the free water bottle, but stuff happens."
"This is a great backpack I purchased it for my granddaughter. She is tall and her school supplies are heavy. We also like it because no one else has a Herschel product."
"This product is great lots of pocket and light on shoulder but also regarding the customer service performance I had received was a 10/10 I would go back to shop with Herschel due to great customer service."
"I bought this bag in November 2024 and used it happily until a couple of months ago. Instead of a conventional zipper, the main compartment relies on a rope-and-fastener closure system. I chose this bag trusting the brand's quality claims, but the rope came apart after only 1. 5 years of use. Now the fastener gets stuck every time I try to close the bag. Very disappointed with the product's longevity."
"The backpack is beautiful and I really like the overall design, but there are two issues worth mentioning. First, the back zippers don't feel very secure, as someone could potentially open them without you noticing. I've had to lock the two zipper pulls together to prevent anyone from accessing my laptop compartment. Second, the drawstring used to close the backpack wears out surprisingly quickly because of the closing mechanism. I ordered the backpack in December, but due to a shipping delay it only arrived in January, and I didn't actually start using it until the beginning of May when I returned to Germany to pick it up. So after only about two months of use, the cord already looks heavily worn (see attached photo), which is disappointing."
"But there seems to be manufacturing defect on metal grommet/eyelet."
"More durable materials has been used."
"Very versatile backpack. Both my kids have this kind."
"Great quality and great design !"
