Overall rating: 4.255319 / 5 from 188 reviews.
The Herschel Retreat Backpack is praised for its stylish appearance, great size, and high-quality material. Customers appreciate its fit and comfort, though opinions on pockets and zippers are mixed. The color is also a highlight.
Review topics: [size, fit, fabric, problem, color, material, style, feels, design, pockets, looks, price, quality, straps, zipper, backpack, customer service, bag, choice, compartment, pack, space, rucksack, access, features, service, model, volume, usage, gift].
"While I am content with the quality of the bag in general, it did not feel good as I found out that the same bag was being sold with 30% discount at the outlet shop near Vancouver airport just a few days after my purchase at the shop at Toronoto. Is it possible for you to refund the difference ?"
"Would love to review the $90 backpack we purchased for school on 7/20/26 with 3-5 day shipping but it is 8/2/26 and it has not arrived. One sad kiddo and one Mama that is out $90 who now has to rush to try to find another backpack before school starts."
"As a former Herschel user the historical knowledge of durability appealed to me however I wished it had more pockets - I was disappointed in the 3 measly pockets with my bag - other than that love it"
"I bought this bag for my boyfriend's birthday. I personally thought it's a bit big for a daily backpack but my boyfriend loved it!."
"I've had the bag for over two weeks and it seems like the best bag I have ever owned. Its perfect for the office and carries everything I need in style. The comfort level in carrying it is beyond belief. Even with weights such as two laptops, a remarkable, lunch, a paperback book to read and god knows what else, it feels easy and lightweight to carry."
"I have been using the old version (purchased on 2018) till yesterday, and I replaced it with this newly purchased version not even because the old one is broken or has any quality issues. The old version is made of so high quality that I truly believe it can still be used for another ten years without any issue. However, this new version seems: 1. The fabrics are all much thinner than the old version, especially side and bottom, thus I doubt its protection of any items inside; 2. The laptop separator/protector is much much thinner than the old version, and not compatible with larger laptops such as 15'' one; 3. The bag lid is too narrow and I doubt it can keep my items safe from rain, while the old version's lid has a 3D cutting with side panels so it can at least protect the interior from water splashing from above. I am not sure if it is me being too harsh about the new design, but at least so far, I think the carrying experience is a little better than the old version (but I haven't started to carry heavy items yet)."
"Beautiful bag, quality as always"
"So far i'm enjoying this backpack. The size is just right"
"My son he really love it"
"I think it’s just missing a larger front zipped pocket, aside from the two water bottle pockets, there are no other pockets for quick easy access…for travelling!"
