Not the same premium quality as before
"I have been using a similar Herschel backpack with a laptop compartment since 2020, and I was very satisfied with it. That is why I decided to order a new one. Unfortunately, I have to say that the overall quality of the new product has significantly decreased, even though the price has not been reduced. In the backpack I bought in 2020, both the sunglasses compartment and the laptop compartment were made of a soft, velvet-like material. The laptop compartment was also padded and felt protective, premium, and high quality. In the new product, however, the material used in these sections feels much cheaper and almost plastic-like. It does not give the same protective or premium feeling as the older version. I also noticed that the zippers feel lower in quality compared to my previous backpack. While the design is still nice, the overall material quality is clearly not on the same level as before. I fully respect sustainability efforts and appreciate brands trying to use more sustainable materials. However, I do not think it is right to reduce the quality of a product under the motto of sustainability, especially when the price remains the same. You can also see the photos of the backpack I purchased in 2020 attached for comparison. Overall, as a long-time Herschel customer, I am disappointed with the quality difference between the older and newer versions of this backpack."